Shipping policy
Do you ship to my country?
We ship International. You can select your shipping destination at checkout Ship to address
Where do you dispatch from?
Shipments are shipped from our own warehouse in Hong Kong
PROCESSING TIME:
Usually, take 2-5 business day
Shipping cost
Currently, We offer
Economy shipping Flat Shipping Cost USD$5.90
Standard shipping Flat Shipping Cost USD$19
Expedited Service Flat Shipping Cost USD$29
International shipping
Shipping methods & delivery times
We offer the following shipping methods:
Economy: 12 -15 business Days
Standard: 5 - 7 business days
Expedited: 3 - 5 business days
Shipping to a PO Box, Military address, or US territory
PO Boxes
We're glad to let you know that we can ship your order to a PO Box. When shipping to a PO Box, please select either Economy or Standard shipping.
Military addresses: APO, FPO, DPO
US territories: Guam, Puerto Rico, US Virgin Islands
Unfortunately, we can't ship to military and US territories right now. Shipping to military Post Office Boxes has certain limitations and specific procedures that must be followed because of the unique nature of these addresses. APO/FPO/DPO addresses are utilized by military personnel stationed overseas and don’t have a physical location like a typical street address. They depend on a centralized mail sorting and forwarding system. These are a few reasons why there may be limitations or restrictions when shipping to military PO boxes:
- Security and customs regulations
- Limited delivery options
- Longer delivery times
- Specific address requirements
- Size and weight restrictions
- Limited tracking availability
We understand the importance of serving military personnel and residents of US territories, and we’re actively working to find solutions to make shipping to these locations possible in the future. We sincerely apologize for any inconvenience this may cause and appreciate your understanding.
Orders are processed and shipped within 24 hours of order receipt or credit card approval on weekdays, excluding holidays.
All products need to be made to order, Usually take 2-5 business day
If you do not receive an order shipment notification and it has been more than 48 hours, please contact our customer service team at sales@woodenislands.shop for assistance.