Shipping policy
Do You Ship to My Country?
We offer international shipping to many countries worldwide (excluding the USA). You can select your shipping destination at checkout by entering your desired delivery address.
Important Notice: We currently do NOT ship to the United States of America (USA).
Order Processing Time
Processing time: Most orders are processed and shipped within 2–5 business days after order receipt or payment confirmation (excluding weekends and holidays).
All products are made to order to ensure freshness and quality.
Shipping Costs & Methods
Available Shipping Options:
-
Standard Shipping8–15 business daysUSD
$5.90 -
Expedited Shipping3–5 business daysUSD
$29.00
Shipping costs are automatically calculated at checkout based on your selection.
Actual delivery times may vary depending on destination, customs, or other factors beyond our control.
Order Notifications & Support
You will receive a shipment notification with tracking details once your order is on its way.
Need Help?
If you haven't received a shipping notification within 48 hours after the usual processing window (2–5 business days), please contact us at:
We're here to help!
If you have any questions about your destination or shipping options, don't hesitate to reach out. Thank you for choosing Wooden Islands!