We are truly sorry for the delay in receiving your merchandise and for any inconvenience this has caused you. We strive to provide the best service and products to our customers and we understand how frustrating it can be when things do not go as planned.
I assure you that we are working diligently with USPS to resolve this issue as soon as possible. In the meantime, we have issued a full refund for your order and apologize for any disappointment this may have caused.
Your satisfaction is important to us and we hope to have the opportunity to make it up to you in the future.
Thank you for bringing this matter to our attention and please do not hesitate to reach out if there is anything else we can assist you with.
